FAQ

Established in 2008, we are the UK’s first premium mattress in a box brand. This is the most innovative business model in the mattress industry. RIC Sleep is a memory foam mattress manufacturer based in Nottingham, UK. For more information about the company please visit our about us page.

We understand that everyone’s needs are different so we offer free 30 days to test out the RIC Sleep mattress. Our excellent TrustPilot reviews shows our customers love RIC Sleep mattress and rated to be the best mattress to buy in UK. 
We’re available on hello@ric-sleep.co.uk , 0800 0016242 during normal office hours, or via our webform.
RIC mattress is a memory foam mattress, it comes in various sizes – single bed memory foam, double bed memory foam, king size bed memory foam and super king size bed memory foam mattress.

RIC mattress is the UK’s original mattress-in-a-box brand. We have a reputation for quality products and excellent customer service over the 14 years that we have been in business.

Our mattress has a significantly higher material specification that any other competitor within this price range.

Our mattresses have been in business for longer than the warranty period, which shows that we are the only company in this industry.

The Fusion RIC mattress is a memory foam mattress. It’s on the softer end of the spectrum to make it best for side sleepers with lower back pain, but if you need more support under your hips and also back, we recommend you go for the RIC Fusion.
RIC Sleep combines the best quality materials to create a comfort mattress for every body type. It is a 2 sided and be slept on any side, you can choose which side is more comfortable for you. The mattress is built from an advanced foam technology that have been researched to give you the best night sleep.  All high quality foams used to make RIC Sleep is created in the UK. All processed material are to a high standard, durable and produced using top quality facilities.
The RIC Sleep mattress is available in a variety of sizes:
 
Single (90 X 190 cm)
Small Double (120 X 190 cm)
Double (135 X 190 cm)
King Size (150 X 200 cm)
Super King Size (180 X 200 cm)

There is no need to book the 30 night trial. The 30 days free trial begins as soon as you receive RIC Mattress. We give you money back guarantee if you want to return the mattress back to us within the 30 night free trial. No questions asked and we will also arrange a free pick up of the mattress from your house. 

We offer a 10 year warranty on the stability and durability of the material we use to build RIC Mattress. For more information on this please check our terms and conditions.

If your items were damaged on arrival, please contact us by calling 0800 0016242 where one of our agents will help you.

We have several ways you can pay. The first and quickest option is to pay by credit or debit card using our online system. Simply add your products to your basket and follow our easy check out process. If you prefer to order by phone, you can do so by calling 0800 0016242 where one of our customer service agents will be more than happy to help you.

 

We support the following payment options: Visa Credit, Visa Debit, Mastercard, Maestro, PayPal and Klarna

We operate our own fleet of delivery vehicles and all orders over £250 qualifies for free delivery. 

Please refer to our returns page for more information on how you can return your order by clicking here.

We strive to keep our online stock information up-to-date at all times and if your item is in-stock, we will typically dispatch the product the next working day. Exact delivery times will be provided by our customer agents shortly after you have placed your order, via phone or email.

If your items were damaged on arrival, please contact us by calling 0800 0016242 where one of our agents will help you.

The RIC Fusion is the best memory foam mattress you can buy right now. Soft and firm and you won’t sink into it – and you will not be disturbed by a restless partner as it gives a silient sleep night as its a very comfortable mattress.

RIC Mattress is a layered thick mattress and can support up to a maximum weight of 130kg (286 lbs) per person. This is the standard support for high quality mattresses.
RIC Fusion is a well rounded comfortable mattress that should work best for both side sleepers and those with lower back pain.

Our original goal was to transform the traditional mattress-buying process. We knew it wasn’t working for our customers. We avoid physical shops and can save money on overheads. Our main competitors started with the same approach, but none of them have continued it.

Venture capital and outside shareholder investments are not used to fund large-budget marketing campaigns. This is because it always costs the customer. Happy customers are the best marketing for both our product and brand. This has been true since day one. For more examples, take a look at the reviews.

The difference in size between king and super king:

King size (150 x 200 cm) and Super king size (180 x 200 cm). Super King is the biggest size mattress we do.